SHIPPING & RETURNS
SHIPPING POLICY
Atelier Reginâ guarantees tracked shipments worldwide.
Delivery times vary greatly based on the immediate availability of the product you have ordered.
If the item is already available in stock, a delivery is estimated in approximately:
3/4 working days for Italy
7/10 working days for EU countries
15/20 working days for non-EU countries
If, on the other hand, the ordered item is not available for delivery, it will be put into production immediately, increasing the delivery time by approximately 10/15 days, to be increased to the previous estimates.
The transport cost varies according to the area where the package will be sent.
To find out the rate for your country, go to the cart after adding the desired items and enter the country where the package must be sent.
RETURN POLICY
The consumer who, for whatever reason, is not satisfied with the purchase made, has 10 days from the delivery date to return it by notifying the following email: info@atelier-regina.it
Once the desire to return the product has been communicated, you can proceed autonomously, and at the customer's expense, with the shipment to our address:
Atelier Reginâ srl
Via Campiano 39 - Montemignaio 52010 (AR) - Italy
Tel: 0575542410 - email: info@atelier-regina.it
Once we have received the package and checked the contents, we will proceed with the refund on the same payment method that you used during payment.